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3 year warranty
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Our certified quality standards
At our organisation, we are committed not only to delivering the best possible customer experience but also to ensuring the quality and origin of our products. That’s why we partner exclusively with trusted suppliers who provide fully traceable refurbished equipment. Traceability is crucial, as it ensures that none of the products we purchase or resell originate from theft or other illegitimate sources.Moreover, our organisation holds multiple certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security), and NEN 7510 (Privacy Protection), reflecting our dedication to quality, sustainability, and data security.
Below, you can explore our commitments, each certified and safeguarded through rigorous ISO quality processes.
| Promise | Standard part with your purschase |
| ISO certified | ✔️ |
| Webshop Trustmark Quality Mark | ✔️ |
| Emota European Trustmark | ✔️ |
| Certified technical specialtists | ✔️ |
| Quality guaranteed | ✔️ |
| 3 year warranty | ✔️ |
| 30 day money back guarantee | ✔️ |
| Uniform cosmetic gradations | ✔️ |
| Immediately available, large stock | ✔️ |
| Trustpilot review | ✔️ |
| Professional provider (corebusiness) | ✔️ |
| More than 25 years of experience | ✔️ |
What exactly is ISO 9001?
ISO 9001 is a globally recognised standard with requirements for quality management and, therefore, a benchmark for transparency and reliability in the market. It provides guidelines that a good quality management system must meet.Quality management is reflected throughout our organisation's processes. This ensures that our organisation has good control over whether the product you purchase or the service we provide meets your needs, requirements, wishes and specifications. This also applies to other stakeholders, such as legislation. With ISO 9001 quality management we guarantee our continuous improvement of service and quality of the products we offer.
Take our service and repair process, for example. How do you ensure that a customer's service request results in proper answers to the questions? Or, if necessary, that a correct repair is made? The way in which this is arranged is guaranteed in the quality system. This ensures that the risk of an error in the process is minimal. This also makes it clear what step to take if things don't go well.
What exactly is ISO 14001?
ISO 14001 is the international standard with requirements linked to an environmental management system. This is used to develop an appropriate environmental policy and to ensure its implementation. The basis for the system lies in the PDCA, the 'Plan Do Check Act' cycle. ISO 14001 sets expectations for continuous performance improvement and environmental protection. While this can include simple actions such as separating waste, it also extends to how we test our products and manage waste afterwards. By following these practices, we prevent environmental pollution and actively contribute to ongoing improvement.We also actively monitor the management of environmental risks. As an organisation, we believe it is important to make a positive impact throughout the entire product life cycle, just as we give used devices a second life by selling refurbished products. Our focus is on minimising our ecological footprint while fully complying with legal environmental requirements.
What is ISO 27001 exactly?
ISO 27001 is a globally recognized standard for information security. To comply with the standard, we have implemented an information security management system. This ensures that we are always aware of potential information security risks and the measures that need to be taken. The needs and expectations of our customers are central to this. This management system also ensures that we safeguard the security of our customers’ data. When customers hand in their old phone, laptop, or tablet to us, all data on the device is permanently erased. For each information carrier, the previous owner also receives a data removal certificate. This guarantees 100% that your data cannot be further distributed.What is NEN 7510 exactly?
NEN 7510 is a recognized standard for information security, specifically aimed at protecting medical and healthcare-related data. This standard builds upon the principles of ISO 27001 and includes additional guidelines and focus points essential for organizations in the healthcare sector. By complying with NEN 7510, we ensure that healthcare information is handled responsibly.View our group certifications via the links below: